Many Joomla sites belong to organisations with a lot of content: services, opening times, fees, policies, downloadable documents. Visitors rarely find the one line they need. Selo Assist reads your pages and files and answers them directly.
The widget is a single script tag, so it works with any Joomla version and template. You add it once and it appears on every page.
How to set it up
- 1
Create your assistant
Sign up and enter your website address. Upload important PDFs, such as a fee schedule or a brochure, so the assistant can answer from them too.
- 2
Allow your domain
Add your site's domain under Allowed websites on the Widget page.
- 3
Copy the embed code
Copy the one-line script tag.
<script src="https://chat.siteselo.com/widget.js" data-workspace="pk_..." async></script> - 4
Add it to your template
In the Joomla administrator, open System > Site Templates, choose your template (ideally a child template, so updates do not overwrite your change) and edit index.php. Paste the code just before the closing body tag and save. A custom-code or header-and-footer extension works too if you prefer not to edit files.
- 5
Check it
Open the site in a private window, click the chat button and ask a question a visitor would ask.
Why it works
Works with any template
The chat runs in its own frame, so your template's styles cannot break it and it cannot break them.
Answers from your documents
PDF, Word and text files can be added alongside your pages, so answers buried in downloads become easy to find.
A person when needed
Visitors can ask for a human at any time. The chat is flagged in your inbox and your team is emailed.
