Before someone books, they usually want to know a few things first: what the service costs, how long it takes, whether you are open on Saturday, whether they need to prepare anything. Selo Assist answers those questions from your information, then asks for their name, phone number and preferred time.
The request arrives in your leads list with the whole conversation attached, and you get an email. Your team calls back or messages to confirm, knowing exactly what the customer wants.
Why it works
Questions first, then the request
The assistant answers price, duration and opening-hour questions before asking for details, which is how people decide to book.
Everything in one place
Each request is saved with the customer's name, number and the conversation, and marked new until someone follows up.
Requests outside working hours
Evening and weekend requests are waiting for you in the morning instead of going to a competitor who answered first.
Optional form before the chat
Turn on the pre-chat form if you want every conversation to start with a name and phone number.
