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Use cases

Fewer phone calls about things your website already says

"Are you open today?", "how much is it?", "where are you?". The assistant answers these in the chat so your phone rings for the conversations that matter.

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A quiet office phone while routine questions are answered in the website chat

Every routine call interrupts someone: a receptionist with a customer in front of them, a technician on a job, an owner trying to work. Most of those calls are questions with simple, fixed answers. Selo Assist gives those answers in your website chat, instantly.

Customers often prefer it too: no waiting on hold, no calling during working hours, and the answer is in writing.

Why it works

  • The common questions, handled

    Prices, opening hours, directions, parking, what to bring, payment methods: whatever you put in your information.

  • Visible on every page

    The chat button is where customers already are, before they reach for the phone.

  • Your number when it matters

    Your contact details are in the assistant's information, so it can tell customers when a call is the right step.

  • See what people asked

    Your dashboard shows the most asked questions, so you know what was taking up phone time.

Common questions

Will customers still be able to call me?

Of course. The assistant does not hide your number; it simply answers the questions that do not need a call.

Can it answer the phone?

No. It works in the chat on your website. Voice calls are not part of the product.

What about customers who prefer WhatsApp?

The website chat is available today. WhatsApp and Instagram are planned to arrive in the same inbox.

Give your customers an answer in seconds, not hours

Create your assistant now. It takes a few minutes and the free plan needs no card.

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