Most businesses have an FAQ page, and most customers still ask the questions on it. They do not want to scroll; they want to type their question and get an answer. Selo Assist uses your FAQs, your pages and your notes to give that answer straight away.
Because it understands meaning rather than matching keywords, "do you open on Fridays", "friday timings?" and a question in Arabic all get the same correct answer.
Why it works
Add questions in seconds
Type a question and its answer in your knowledge base, and the assistant uses it from then on.
Understands any wording
Customers do not need to use your words. Spelling mistakes and mixed languages are fine.
Finds the gaps for you
Questions it could not answer are listed in your dashboard with a button to add the answer.
Grouped most-asked questions
See which questions come up most, with similar wordings grouped, so you know what matters to customers.
