An online store gets the same questions every day: delivery times and costs, return windows, sizes, payment options, cash on delivery. Answering them by email is slow, and slow answers lose sales. Selo Assist answers in the chat on every page of your store.
It works with Shopify, WooCommerce, BigCommerce and any other store you can add a line of code to.
Why it works
Policies, answered precisely
Delivery areas, costs, return windows and exchange rules, quoted from your own policy text.
Product cards
Add products with photos and prices, and the assistant shows the right ones when shoppers ask.
Shoppers in their language
International customers get answers in the language they write in.
Hand over order problems
Questions about a specific order are flagged for your team, who can take over the chat.
